ShadiMaker never asks for money, an OTP or a PIN by phone or message. If anyone asks for money in ShadiMaker's name or for any other reason, it is fraud — don't send money, and report it straight away. If a life is at risk, call 999.
1.Protecting personal information
- Don't share your home address, workplace details or daily routine early on
- Don't send anyone a photo of your national ID card, birth registration or passport
- Never share an OTP, password or bKash/Nagad PIN
- Don't send private or intimate photos
To share a phone number, use ShadiMaker's “contact request” — it keeps a record of who received the number and when.
2.Common signs of fraud
Asking for money or helpAsking for money because of illness, an emergency, customs or a visa.
The 'living abroad' storyRepeatedly avoiding a meeting by saying “I'm abroad, we can't meet”.
Too much hastePromising marriage within days, or proposing a secret marriage.
Moving off the platformPressure to talk on WhatsApp, Telegram or another app right from the start.
Avoiding the familyReluctance to talk with a guardian or join a video call.
Inconsistent informationWhat they say about their photo, age or occupation doesn't add up.
3.Communicating safely online
- Talk in ShadiMaker's own messages at first
- Give priority to profiles with the verified badge
- Keep your family informed about your conversations
- Confirm who they are on a video call, with family present if possible
- If you feel uncomfortable, you have every right to stop talking
4.The first meeting
1
Bring your family
Take a guardian, a mahram or a trusted relative to the first meeting; do not meet alone.
2
Choose a public place
A restaurant, a family home or somewhere with other people around.
3
Arrange your own transport
Don't get into the car of someone you don't know.
4
Tell someone where you're going
Where, with whom and when — let someone you trust know.
5.Special advice for guardians
- When speaking on behalf of your son or daughter, check the other family's identity
- Don't impose a decision without the bride's or groom's consent and views
- Be careful if anyone asks for a “matchmaker fee” or “registration fee” — asking for such a fee in ShadiMaker's name is fraud
6.What to do if something goes wrong
1
Stop the conversation
Don't send money or information.
2
Keep the evidence
Keep screenshots of the messages — don't delete them.
3
Report and block
Click the “Report” button on the profile or in messages. Our team will look at it within 24 hours.
4
Legal help if needed
In cases of fraud or harassment, contact your nearest police station or the national emergency service on 999.
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